Skip to content

FAQ

General

Is Planet Zoo free?
No, the Planet Zoo game is a paid simulation game available for purchase on various platforms.

What is Planet Zoo used for?
The Planet Zoo game is used for building and managing a zoo, where players focus on animal welfare, conservation, and creating engaging experiences for visitors.

Does Planet Zoo work offline?
Yes, the Planet Zoo game can be played offline once it is fully installed, although online features may require an internet connection.


Download & Installation

How do I download Planet Zoo?
To download the Planet Zoo game, visit the official game website or a digital distribution platform like Steam, create an account, purchase the game, and follow the instructions to install it on your device.

Is Planet Zoo available on Windows / macOS / Linux?
The Planet Zoo game is primarily available on Windows. It is not officially supported on macOS or Linux, but players can use software like Wine to run it on those systems.

Can I use Planet Zoo without installing anything?
No, the Planet Zoo game requires installation on your device to play, as it is not available as a browser-based game.


Account & Pricing

What's included in the free plan?
The Planet Zoo game does not offer a free plan. However, players may find free trial options or promotional content that provides limited access to features.

How do I upgrade to a paid plan?
To upgrade to a paid plan in the Planet Zoo game, you can purchase the game or in-game content directly through the game interface or the platform where you bought the game.

Can I use Planet Zoo for commercial projects on the free plan?
As there is no free plan for the Planet Zoo game, using it for commercial projects would require a proper purchase of the game and adherence to the game's licensing agreements.


Troubleshooting

Planet Zoo is not loading — what should I do?
1. Check your system requirements to ensure your device can run the Planet Zoo game. 2. Restart the game and your device. 3. Verify the game files through the platform you purchased it from (e.g., Steam). 4. Update your graphics drivers and ensure your operating system is up to date. 5. Disable any mods or custom content that may be causing issues.

How do I contact support?
You can contact support for the Planet Zoo game through the official game website, where you can find a support page with options for submitting a ticket or accessing community forums for help.